Tuesday, June 13, 2006

One more day... I swear!

There was a little miscommunication between what Canon considers "2-day shipping" and what FedEx considers "2-day shipping". FedEx is scheduled to deliver my camera today, so no pictures again today.

So let's discuss my comments from yesterday :D

jenknits asked me where I bought the Opal Cotton yarn. Well, I actually got this yarn by "accident" so to speak. I put a bid on 8 skeins (one of each color) on ebay because the price was so good. I assumed someone would outbid me (since the price was so good). Nope. I won the auction. It came from Germany and had excellent service. Here's a link to the ebay store.

Kristen: I can't wait to get pictures of these projects too! I know I know, I do have the old camera, but the picture quality is pretty low and it's a long process to download, convert, etc with that camera. Tomorrow (let's hope, right?). Oh, and I guess I should mention that I'm also working on the Landscape Shawl. My kind of shawl: not lace (heehee).

Liz: I swear FedEx has a "black list". Once you make any kind of complaint, they give poor service. The thing that bothers us the most is the out right blatent lies. We had an issue with a driver not waiting for us to get to the door, so I called (he was just leaving my driveway, but they "have no way to contact their drivers so he couldn't turn around"... blatent lie #1) they said it would be delivered the next day (blatent lie #2) even tho' it was New Year's Eve. Well, we waited all day New Year's Eve, and called at 7:00 pm to find out if it was still going to be delivered (we had a party to go to). They responded that they had until end of the day (12:00am) to deliver (blatent lie #3). So we asked our neighbor's to watch for the truck. We got home, no delivery attempt had been made. We called again and they said it was still scheduled to be delivered (it's now almost 11:30 pm) (blatent lie #4). After thinking about this... it's New Year's Eve... 11:30 pm... are they really still trying to make deliveries... so we called again. After the usual "we have until the end of the day to make deliveries" "we have no way to contact the driver" etc, Matt asked if they even knew where the truck was... why yes, they did... it was in the depot. The driver wasn't out making deliveries. So basically they spent all day lying to us so they could hold us hostage. That's just one of the long dramas of dealing with them (the woman who didn't even ring the bell, then was surprised when I came out "oh you are home" is a whole other saga).

Basically FedEx doesn't want to do home delivery. They don't wait for you to come to the door. If they even bother knocking.

Okay, that's my rant for the day :D

Let's talk knitting!

Not much new to report. As I mentioned, I'm working on some gift knitting, the Jaywalker socks and I spent some time on the Landscape Shawl yesterday. I must admit that I need to add a cabled project to my rotation. It's odd for me not to have something cabled in rotation. I might take a gander at what I have... the FLAK is handy, but I'm at the Vneck increases and that's not my favorite part... plus it's mid June and a warm wool sweater seems odd to be working on right now. However, once those fronts are done, I should be more excited about it (but why in the world did I decide to add bobbles?-oh, ya, because I think they look cool.)


At 8:34 AM , Kristen said...

How frustrating. Every teenager in America has a cell phone, and Fed Ex has no way to communicate with its drivers? Puh-leez.

At 11:29 AM , Bliss said...

I get MANY deliveries here in rural America. FedEX does not knock on the door unless they need a signature on delivery. They do leave the package on my step, and then run like hell. What? I'm going to chase them down in my wheechair? LOL They CAN and DO communicate with drivers. I was tracking a package one night and it suddenly showed delivered about 5:30 p.m. The family searched every door, etc. and no package. I called the local FED EX depot, who immediately called their driver while I was on hold. The driver described my neighbor's house as the place he left the package. Sure enough, the package was on her front porch. FedEx called me back in a few minutes to make sure we had been able to retrieve the package and apologized for their new driver. In his defense, it was dark and rainy and difficult to see house numbers.

DHL knocks on the door, and patiently waits until I get there which can take some time.

I LOVE my UPS driver. He delivers lots of packages here, and we have an agreement. He opens the front door and sets the package just inside, calling out my name and saying UPS! He knows how difficult it is for me to get to the door, so we worked out this system which is great for both of us. He also leaves dog biscuits, which of course make my dogs happy. It also makes them alert me when he backs into the drive - LOL.

My Bichon is very protective of me and really doesn't like any men being in the house when my husband is not here. When he is here, they can come in by truckload, she doesn't care. I always tease my DH that I couldn't have an affair because of her...except with the UPS driver who brings her treats.

At 8:22 AM , Cindy said...

Heehee... puh-leez is very accurate. To blatently lie like that is just embarrassing. There's no way they put their drivers out on the road without communication. We found their customer service to be more of a dis-service.

It's those "signature required" packages that no one wants to deliver. Actually our mail carrier doesn't even come to the door for those. He just puts the notice in the mailbox and we have to go pick it up at the post office (which sort of defeats the concept of "home delivery" doesn't it?) I actually will not shop with a yarn store because they send things USPS with a required signature.


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